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4 comments

Ordered 3 bags prescription dry cat food on November 11th, today is December 1st, still no product. 4 out of 5 calls lead to voice mail.

Voice mail is usually full and you cannot leave a message. The three employees I have managed to get on the phone over the last 2 weeks have been rude, unhelpful, and given me three different answers. Each time I am told something different about the status of my purchase. I will NOT buy from this company again.

I still have no cat food, no tracking number, and as of now I am out $150.00 for the three bags of food, which my cats with dietary needs needed two weeks ago.

I have since purchased more food from other distributors but can get nowhere with this company. BUYER BEWARE.

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Anonymous
#135270

To avoid situations like this, support your local business.

Anonymous
#104376

this company is the worst of its kind. I have had horror stories with them, they dont care about you or your pet.

They are theives. call the better business bureau

Anonymous
#95232

I agree. Discount Pet Drugs is awful.

They charged me, never sent my order, never returned my calls or emails, and I had to dispute the charge through Am Ex to get my money back. They are hideous to deal with.

Anonymous
#91729

I agree. I have had numerous issues with this company.

Thank God my credit card company went after them for the money. They have the worst customer service personnel .

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